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Q: How can I enroll in the Tour
Rewards Card?
Sign up at any of the Adastra Metro Golf, LLC
- parent company of myMetroGolf and KCmetroGolf.com
-
locations.
Q: How do I acquire points?
To receive Tour Rewards Program (TRP) points, you
must present your TRP card at the time of purchase
at any Adastra Metro Golf, LLC TRP location. At
this time points are unavailable on On-Line
purchases.
Q: Are there any restrictions on what
I can earn points on, or what I can use my points to
purchase?
Certain manufacturers of golf and other equipment
restrict the awarding of points or the redeeming of
points for their merchandise. These restrictions
change from time-to-time and, in some cases, are
limited to specific models of equipment. For this
reason, restrictions are determined by each Adastra
Metro Golf, LLC
client.
Restrictions typically represent only a very small
percentage of overall reward options.
Q: Can I transfer my points to a
friend?
TRP points are not transferrable to any other
account or any other individual.
Q: How can I receive points for a
visit that did not get registered to my TRP account?
For any issues or discrepancies, please contact
Adastra Metro Golf, LLC customer service at
877-309-0370 or
webmaster@adastrametrogolf.com
within 30 days of the discrepancy. In
most cases, you will need to have your receipt
available to be faxed or mailed to us for
verification.
Q: Do points expire?
TRP point expiration dates are decided by each
Adastra Metro Golf, LLC client. Typically they
expire one year from date of purchase.
Q: How can I review my account?
Any existing TRP member can review their account at
by visiting
www.mymetrogolf.com or
www.kcmetrogolf.com
and typing in their 12-digit account number located
on the back of their TRP card.
Q: How do I redeem my points?
Visit any of the Adastra Metro Golf, LLC TRP
participating locations, and redeem your points.
Points earned at the locations listed
here
are not transferrable to any other location
Points earned at Golf Discount
Superstores,
www.golfdiscountsuperstore.com,
are transferrable to any of their locations.
Points earned at The Golf Stop,
www.golfstoponline.com,
are transferrable to any of their locations.
Q: My Reward Coupon expired before I
could use it, will you still honor it?
A: Your Reward Coupon is valid
through the expiration dated listed on the Coupon.
Adastra Metro Golf, LLC is unable to honor expired
Reward Coupons.
Q: I lost my Reward Coupon, Can I
get a replacement?
A: Adastra Metro Golf, LLC is unable
to replace a Reward Coupon; however, since it was
emailed, you can check your Inbox or Deleted box to
see if the Coupon is still available.
Q: I lost my Tour Rewards card. Can I
order a new one?
To receive a new card, please contact Adastra Metro
Golf, LLC customer service at
877-309-0370 or
webmaster@adastrametrogolf.complease
make sure to provide your name, email address, and
phone number if you do not have your account number.
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